
Crafting Locally Relevant Experiences for International Users
Pattern
Timeline: November 2021 – April 2022
Role: UX Intern
Core Responsibilities: User Research, Product Design, Design Localization
Key results: User Research Discovery Deck, Localized UI/UX, Product Localization Roadmap
Team: 1 Design Director, 1PM Director, 1 PM Intern (sibling team)
Tool: Adobe XD
During the winter of 2021 and spring of 2022, I interned as a UX intern at Pattern, a B2B SaaS marketplace management system. As a bilingual speaker, I was really excited to work on a localization project. While my office was in the US, I was acting as a liaison between our US headquarters and offices in Asia. My work primarily served the needs of Predict (one of Pattern’s products) users in Asia to support Pattern’s international expansion to Chinese marketplaces, so I conducted user research with 10+ local users across China, Hong Kong, and Singapore. I also collaborated closely with Product Managers across multiple Pattern products to craft a cohesive and customer-centric experience.
Special Thanks to
Manager: Tim A.
And rest of the Pattern team!