Alexa

Timeline: May 2023 – July 2023
Role: UX Designer Intern

Core Responsibilities: User Research, Product Design, Multimodal Design, Usability Testing
Key Results: MVP Design Proposal, Usability Report on Alexa Generative AI Interaction Patterns

Collaborators: 1 Design Director, 1 Senior Designer, 1 User Researcher, 1 Conversation Designer, 2 Product Managers, 1 UX designer mentor
Tool: Figma

This past summer (2023), I interned as a UX Designer on the Alexa design team at Amazon. I joined the team at an exciting time when we were reimagining Alexa’s role and offerings with Amazon’s latest advancement in their Large Language Model.

Over the course of the 12-week internship, I worked on 2 impactful projects in different Alexa domains. For my primary project, I proposed a new Generative AI-powered experience on Alexa based on user research insights and conducted moderated, multi-modal usability studies with real customers. And for my secondary project, I contributed to the launch of an internal platform that would greatly improve the quality of Alexa experiences for customers and optimize the complex workflow of internal employees.

The feature I worked on has not been fully released yet, so I cannot share the project specifics (do follow the Generative AI released features here!). Please feel free to reach out to me to learn more about my design process.